© 2025 All rights reserved
At Neon Photoz, we strive to deliver your photography equipment, cameras, and lenses efficiently and securely to customers worldwide. Please read our Shipping Policy to understand how we process and deliver orders.
Neon Photoz ships orders worldwide.
Delivery availability may vary depending on your country or region.
Orders are typically processed within 2–5 business days after confirmation.
Processing may take longer during holidays, promotional periods, or due to high order volumes.
Delivery times vary by destination. While we aim to deliver within 7–21 business days, delays may occur due to customs clearance, courier services, or unforeseen circumstances.
Any delivery dates provided are estimates only and not guaranteed.
Shipping charges (if applicable) will be calculated and displayed at checkout.
International shipping fees, customs duties, and import taxes may apply depending on your country’s regulations. These additional charges are the responsibility of the customer.
Neon Photoz only accepts Cash on Delivery (COD) as the payment method.
Please ensure someone is available to make payment at the time of delivery.
Failure to accept or pay for a COD order may result in refusal of future orders.
Once your order is shipped, you may receive tracking details (if available) via email.
Tracking updates may vary depending on the shipping carrier and destination.
Neon Photoz is not responsible for delays caused by customs, natural events, courier delays, or incorrect shipping details provided by the customer.
If your package is significantly delayed or lost, please contact us at [email protected] for assistance.
For questions or concerns about shipping, please contact us at:
Email: [email protected]
© 2025 All rights reserved